Generation Gaps

While having various cultures in one
workplace can present communication problems and conflicts, the benefits of
such a variety in the workplace outweigh it. The workplace can present
challenges to management in terms of handling the different generations present.
As older workers delay retiring and younger workers are entering the workforce,
the work environment has become a patchwork of varying perspectives and
experiences, all valuable to say the least.

The Generation Gaps workshop will
help participants understand the various generations present at work, and
understand what motivates them and dealing with them on a daily basis. Both the
young and older worker will have many ideas to offer, which will help the
organization thrive in the marketplace. Learning how to deal with the
Generation Gaps at work will help you become a better manager or co-worker.

The course can be taken at your own pace and all results are recorded electronically.

In order to obtain your certificate you must first successfully complete these topics:

1. View and complete the e-learning
2. Achieve a score of at least 90% in the quiz
3. Complete and submit the feedback form

Once these activities are marked complete your certificate will be available to download and print.